.webp)
Refund & Cancellation
Policy
At EASY SKI, we want your experience to be simple and hassle-free. Our subscriptions are designed to provide convenient, long-term storage and care for your winter equipment.
Subscription Start Date
Your subscription begins on the date EASY SKI picks up your equipment for storage, regardless of when the subscription was purchased or payment was made.
Monthly Subscriptions
Monthly subscriptions automatically renew each month until cancelled.
You may cancel your monthly subscription at any time. Cancellation will take effect at the end of your current billing period.
Monthly subscription payments are non-refundable once the billing period has started. We do not provide partial-month refunds.
Annual Subscriptions
Annual subscriptions are paid in advance and provide storage for a 12-month period.
You may cancel your annual subscription at any time; however, once the annual storage period has started, the annual subscription payment is non-refundable.
If you cancel before EASY SKI has picked up your equipment and your storage service has not yet started, you are eligible for a full refund.
Cancellation Before Pickup
If you change your mind before EASY SKI has picked up your equipment, you may cancel your subscription and receive a full refund, provided that no additional services have already been performed.
Additional Services
Additional services such as waxing, edge work, professional cleaning, delivery, pickup, or personal gear concierge services are charged separately.
Additional services that have already been completed are non-refundable.
If an additional service has been paid for but has not yet been performed, you may request a refund or cancellation.
Refunds by EASY SKI
If EASY SKI is unable to provide the agreed storage service, we will work with you to determine an appropriate refund based on the circumstances and services already provided.
How to Cancel
To cancel your subscription, you can do it by accessing your account in our online app or by contacting EASY SKI before your next billing date. Cancellation requests can be submitted through our customer service contact.
EASY SKI reserves the right to update this policy from time to time. Any changes will be communicated to customers as required.